Refund Policy
Effective Date: July 22, 2026
We want every customer to purchase with confidence.
Eligible Refunds
Refund requests may be considered where:
You were charged multiple times for the same purchase.
You were unable to access the purchased product due to a verified technical issue that we are unable to resolve within a reasonable time.
The purchase was made in error and the digital product has not been accessed, downloaded, or substantially used, where applicable and permitted by law.
Non-Refundable Items
Refunds will generally not be provided for:
Change of mind after access has been granted.
Failure to use the purchased product.
Purchases made after reviewing the product description and included materials.
Products that have been substantially accessed, downloaded, or consumed, except where required by applicable consumer protection laws.
Unauthorized Chargebacks
Customers should contact us before initiating a payment dispute or chargeback.
Fraudulent or abusive chargebacks may result in suspension or permanent termination of access to our products and services.
Refund Process
Refund Process
To request a refund, please contact:
Please include:
Full name
Email address
Order number
Reason for the request
We aim to review refund requests within 5 business days.
Changes
This Refund Policy may be updated periodically.
